If this is the case, you can ask the IRS to do a refund trace. This is the process the IRS uses to track a stolen, lost, or misplaced check or verify that a financial institution received a direct deposit.
The Taxpayer Advocate Service provides guidance on their website on the process to follow if you have not received your refund check.
- Direct Deposit Refunds: If your refund was a direct deposit, the financial institution will get a letter within 6 weeks from the Bureau of the Fiscal Service in the Treasury Department, to verify where the deposit went.
- Paper Check Refunds: If the check hasn’t been cashed, you’ll get a replacement in about 6 weeks. If your original refund check was cashed, you’ll receive a claim package within 6 weeks to complete and return to the Bureau of the Fiscal Service to pursue your claim.
- Denied Claims: If your claim is denied, the Bureau of the Fiscal Service will send you a denial letter with instructions on how to appeal the decision.
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